Safer gambling and aml risk analyst

Our client, a leading iGaming entertainment company based in Limassol, is currently looking for a

Safer Gambling and AML Risk Analyst to join their expanding team. The right candidate will be monitoring the on-going risk presented by players in relation to Safer Gambling (AML/Affordability/ Player Behavior) and take adequate and proportionate actions to mitigate such risk following a risk-based approach.

Responsibilities:

• Monitor players entering the Risk Queue and identify further actions to be taken based on the risk presented by the player.

• Undertaking KYC health check reviews of the players accounts identifying missing and/or expired customer due diligence documents.

• Taking further actions based on the risk presented by the player directly related to the above, for example requesting missing documents and/or placing account restrictions.

• Screening clients/marking players to be screened against the automated system used by the company for identifying PEP, Adverse Media, Sanctioned individuals and take the appropriate actions accordingly.

• Conducting online searches for the player – on google/social media/companies house etc.

• Conducting chat interactions and phone calls with players for affordability/MENTOR reasons

• Dealing with different customer interactions including the request for occupation details/source of funds/source of wealth and input the data into the back-office system of the company.

• Monitor players spending against their known income and take the appropriate action on a case-by-case basis by assessing the affordability of the player.

• Assist compliance team in ensuring that marketing communications are undertaken in a socially responsible manner and in line with related marketing rules and regulations.

• Assist in general compliance enquires if and when requested to do so.

Requirements:

• Fluency in English is a requirement

• Additional language Spanish / Swedish / Dutch / Danish would be an advantage but is not required

• Ability to problem solve and multitask

• Critical thinking and ability to correctly analyze a problem/situation/information and decide on the appropriate action/solution.

• Computer literate.

• Excellent knowledge of Excel and MS Word.

• Trustworthiness

• Confident when talking to customers on the phone

• Quick thinking to adapt during discussions and live chats with customers.

What's in it for YOU?

• Excellent work environment

• Attractive salary package

• Monthly and Annual incentive Bonus

• Monetary vouchers on Birthdays and other special occasions

• Fully equipped kitchen and in-house entertaining space

• Options to enroll in Company's medical insurance plan

• Possibilities to enroll in Company's pension plan

• Exciting company activities including monthly lunches, monthly corporate gatherings, an intercompany football team, competitions, daily snacks and many other activities.

• Casual Dress Code

• A chance to advance professionally inside one of the world's largest iGaming organizations.