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Escape limassol - customer service

Ανανέωση TOP καταχώρηση

Επαρχία Λεμεσού, Ιστορικό Κέντρο

Καταχωρήθηκε: 23.10.2024 17:22 Kωδ. αγγελίας: 5083772

Τύπος εργασίας: Μερική απασχόληση
Εμπειρία: Οποιαδήποτε

Μεταφράστε σε: Ελληνικά English Русский Deutsch

Εμφάνιση πρωτότυπου

ESCAPE Limassol is the leading provider of live escape games entertainment. Live Escape games require players and their team to solve mysteries and clues within a time limit to escape from a themed room.

ESCAPE Limassol is currently looking to recruit Customer service representative (game master).

Responsibilities:

Your job is to introduce the regulations and monitor the game, interact with game players and assist them to play and have a great experience.

You will also be involved in outdoor events, provided for corporate clients.

Details of the position:

Operational hours: weekdays 16.00 – 21.00 and weekends 11.00 – 21.00

Outgoing personality

To provide excellent customer services - explain to customers what the game is about

Provide game briefings, and ensure that they will have an amazing experience

Able to start work immediately

Weekends involved.

Part time employment

Requirements:

Working permit.

Responsible attitude.

Able to work during the weekends

If you love to interact with people, play or even create games, here’s your opportunity.

Please email us your CV at info if you are interested.

Προβολές: 314

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Customer support representative - english and german speakers

Our client, a leading the iGaming entertainment company based in Limassol is currently seeking a Customer Support Representative to join their expanding team. As a Customer Support Representative, you will interact with customers and assist them with their inquiries. You will be representing the company thus you must possess a vibrant and responsible character as well as be able to work shifts.Responsibilities:• Effectively communicating with customers in their designated language.• A high emphasis on quality, with particular attention to detail and accuracy.• Providing an outstanding client experience and resolving issues on first contact.• Resolve product and service issues by clarifying customer complaints, determining the origin of issues, identifying and explaining the best course of action, and following up to assure resolution.• Responding to client inquiries via Webchat, Email and Phone in a timely and professional way.• Escalating requests where needed.• Thoroughly investigating player concerns.• Promoting a “Safer Gaming” philosophy.• Staying up to date on rules, processes and licensing needs.• Contributing to collective effort by achieving necessary results• Go above and beyond when engaging customers• Taking part in the Onboarding Programs.Requirements:• English fluency• Proven customer service experience is welcomed but not mandatory since the company provides • comprehensive in-house training.• Strong communication/public relations along with active listening skills required. • Customer orientation and the ability to adapt and respond to diverse sorts of characters• Proficiency working on computers and touch typing are required.• Ability to perform under pressure • Accountability and conscientiousnessWhat's in it for YOU? • Excellent work environment • Attractive salary package • Monthly and Annual incentive Bonus • Monetary vouchers on birthdays and other special occasions • Fully equipped kitchen and in-house entertaining space • Options to enroll in company's medical insurance plan • Possibilities to enroll in Company's pension plan • Exciting company activities including monthly lunches, monthly corporate gatherings, an intercompany football team, competitions, daily snacks and many other activities. • Casual Dress Code • A chance to advance professionally inside one of the world's largest iGaming organizations.

Cosmo Recruitment Cyprus Ltd, 24.10.2024 08:54, Επαρχία Λεμεσού, Λεμεσός - Άγιος Νικόλαος

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