Call centre operator
Job Description:
We are seeking a Call Centre Operator proficient in Russian and Kazakh languages to assist clients with straightforward online registration procedures. The ideal candidate will possess excellent phone etiquette, empathy, and a helpful demeanour.
Key Responsibilities:
• Answer incoming calls promptly and professionally.
• Guide clients through simple online registration processes.
• Maintain accurate records of client interactions.
• Provide exceptional customer service with empathy and patience.
Requirements:
• Fluency in both Russian and Kazakh languages.
• Excellent communication and interpersonal skills.
• Professional phone manners and presentation.
• Ability to work independently and as part of a team.
• Prior experience in a call center or customer service role is advantageous.
Additional Information:
This position is initially for a testing phase, with the potential to transition into a permanent role based on performance. Working hours are negotiable within the specified time frame.
Please send your CV
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