English customer support representative

Client support representative - italian or polish

Our client is an award-winning regulated global CFD and forex broker, founded in Melbourne, Australia with offices worldwide.Their Cyprus office, is just starting up, presenting a unique opportunity to be a founding member and work actively within the core of the business. With this, internal growth is not only welcomed but also encouraged, providing their employees with the opportunity to grow, develop and succeed in their current role and any future roles they might have with the company. This position offers not only career development opportunities but also the chance to be part of a fun, dynamic team that collaborates to support the company’s clients.This role is an individual contributor role based in the company’s Limassol office. As a Client Support Representative, you will be the first point of contact for prospective and existing clients. On a daily basis you will reactively handle clients’ queries and proactively seek solutions to resolve their problems.Job ResponsibilitiesProvide high-quality and best-in-class service to our clients across telephone calls, emails, and other channels.Consistently take initiatives to resolve clients’ queries with full dedication and determination by identifying problems and solutions in a timely manner.Skilfully analyse and understand clients’ needs, identify business opportunities and ways to provide best experience.Proactively liaise with various departments to assist in resolving clients’ queries.Proactively learn about the financial markets, CFD industry, and trading platforms.Actively assist with proof reading and translation of contents as required.RequirementsStrong eagerness to learn about financial markets including forex, global share indices, commodities, cryptocurrencies.Fluency in English and Polish or Italian.Enthusiasm about customer service and problem-solving.Excellent communication skills both verbal and written.Strong sense of integrity.Willingness to commit to long-term career growth and professional development.Open-minded and cooperative personality.Critical thinking and problem-solving skills.Advanced MS Office skills.Prior experience of working in a Customer Services and Financial Institutions is preferred, but not essential.Working Hours:Willingness to do morning and afternoon shifts on a weekly basis.Flexible to work on weekends/Cyprus Public holidays on rotation.Working Hours 08:00-16:00 & 15:00 – 23:00.What You Can Look Forward To:Be part of a dynamic and multi-cultural teamCareer growth opportunities with global officesCompetitive salaryPerformance-based bonusPrivate medical insuranceEducation subsidy & full-paid Study LeaveFitness membership allowanceBirthday Leave

Golden Careers Recruitment, 18.12.2024 15:17, Limassol, Limassol - Agios Nicolaos

Jobs » Customer service

Salary is negotiable

Italian customer support agent

Our client, a leading global financial services company, is currently seeking a proactive and talented Customer Support Agent for Italian Clients to join their team. In this full-time position at their office, you will be responsible for maintaining relationships with Italian clients, delivering high-quality service, and ensuring an excellent customer experience.Job ResponsibilitiesProvide client support via phone, email, and chat, addressing inquiries and resolving issues.Handle requests such as account openings, data updates, and various transactions.Collaborate with internal departments (compliance, operations) to meet client needs.Promote products and services, identifying cross-selling opportunities.Update the CRM system with relevant client interactions and information.RequirementsA native Italian speaker with excellent communication skills.Customer-oriented mindset and strong problem-solving skills.Passionate about IT and possesses strong computer skills.Experience in a customer service or customer relations role is a plus.Good organizational skills and ability to multitask.Team player with the ability to work independently. What they offer :Competitive salary and benefits package.Continuous training and professional growth opportunities within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion

Golden Careers Recruitment, 17.12.2024 10:57, Limassol, Limassol - Agios Nicolaos

Jobs » Customer service

Salary is negotiable

Πωλητρια/ταμιας περιπτερου

Ζητείται πωλήτρια-ταμιας περιπτέρου.

Joanna, 13.12.2024 13:26, Limassol, Limassol - Omonia

Jobs » Customer service

Salary is negotiable

Secretary

10.30 - 4.30 Daily working hours. Near Makarios Ave. Computer literate in typing both Greek and English. Filing issuing invoices. Answering phones. Normal office work.

Rasbery Properties - Licienced Estate Agents., 04.12.2024 13:54, Limassol, Limassol - Agios Nicolaos

Jobs » Customer service

€1.000

Customer relations agent - italian-speaking

Our client, a leading global financial services company, is currently seeking a proactive and talented Customer Relations Agent (Italian-speaking) to join their team. In this full-time position at their office, you will be responsible for maintaining customer relationships and providing excellent service to their Italian-speaking clients. Job ResponsibilitiesMaintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsExcellent communication skills in Italian, both written and verbal.Customer-oriented mindset and strong problem-solving skills.Passionate about IT and possesses strong computer skills.Experience in a customer service or customer relations role is a plus.Familiarity with the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently.

Golden Careers Recruitment, 03.12.2024 14:50, Limassol, Limassol - Agios Nicolaos

Jobs » Customer service

Salary is negotiable

Νέες θέσεις στον τομέα επικοινωνίας

Εταιρεία που ασχολείται με το άμεσο marketing και τις πωλήσεις, ζητά να εντάξει στο δυναμικό της 2 άτομα στα τμήματά της, με άμεση δωρεάν εκπαίδευση σε τεχνικές marketing, επικοινωνίας και ψυχολογίας καταναλωτή. Αν έχεις την δυνατότητα πραγματοποίησης εκπαιδεύσεων, δυναμισμό και κίνητρο για επίτευξη στόχων τότε μην χάσεις την ευκαιρία να γίνεις μέρος μιας δυναμικής ομάδας και να εξελιχθείς στον τομέα των πωλήσεων. Στείλε το βιογραφικό σου στο πιο κάτω e-mail

MOMENTUM MARKETING LTD, 29.11.2024 13:23, Limassol, Limassol - Zakaki

Jobs » Customer service

Salary is negotiable

Λειτουργός εξυπηρέτησης πελατών

Λειτουργός Εξυπηρέτησης Πελατών Έχεις διάθεση για εργασία; Eίσαι επικοινωνιακή με θετική ενέργεια και χαμόγελο και διάθεση για μια μακροχρόνια καριέρα ; Έλα στην ομάδα μας! Η εταιρεία μας ηγείται τα τελευταία χρόνια στον τομέα των Πωλήσεων&Μarketing. Στα πλαίσια της μεγάλης ανάπτυξης μας δεχόμαστε αιτήσεις για τη θέση του Λειτουργού Εξυπηρέτησης Πελατών. Κύριες αρμοδιότητες της θέσης είναι η προώθηση υπηρεσιών καθώς και η παροχή υψηλού επιπέδου υπηρεσιών εξυπηρέτησης πελατών με σκοπό της ανάπτυξης του πελατολογίου της εταιρείας. Απαραίτητα Προσόντα: ● Πολύ καλές διαπροσωπικές σχέσεις και ικανότητα αντίληψης ● Δυναμικοί χαρακτήρες, με αυτοπεποίθηση και ικανότητα ανάληψης πρωτοβουλιών ● Άτομα με ευγένεια, επικοινωνιακά και διάθεση για εξυπηρέτηση πελατών Παροχές: ● Πολύ ικανοποιημένο πακέτο αμοιβών και ωφελημάτων ● Ολοκληρωμένο σύστημα εκπαίδευσης ● Επαγγελματικά ταξίδια και meetings σε Ελλάδα και εξωτερικό Παρακαλούνται οι ενδιαφερόμενοι όπως αποστείλουν το βιογραφικό τους σημείωμα στην ομάδα τμήματος HR στην ηλεκτρονική διεύθυνση

MOMENTUM MARKETING LTD, 25.11.2024 10:01, Limassol, Limassol - Zakaki

Jobs » Customer service

Salary is negotiable

Sales & marketing associates

H εταιρεία μας είναι μία διαρκώς αναπτυσσόμενη εταιρεία παροχής συμβουλών σε θέματα marketing με έδρα την Λεμεσό. Στα πλαίσια νέου μεγάλου project συνεργασίας που έχει αναλάβει, αναζητά νέους ανθρώπους που θα ενισχύσουν το ανθρώπινο δυναμικό της στο τμήμα του sales & marketing, έχοντας ως βασική αρμοδιότητα να συμμετέχουν στον σχεδιασμό, στην ανάπτυξη και την προώθηση ενεργειών. Απαραίτητα Προσόντα: · Άριστες επικοινωνιακές δεξιότητες · Διάθεση για εργασία · Ομαδικό πνεύμα · Προσανατολισμός στην εξυπηρέτηση του πελάτη · Αποτελεσματική συνεργασία και ομαδικότητα με την υπόλοιπη ομάδα Παρέχεται: · Εκπαίδευση και διαρκής καθοδήγηση από καταξιωμένους συνεργάτες του χώρου · Δυνατότητα απόκτησης εμπειρίας στον κόσμο του sales & marketing, μέσω ενός πρότυπου μοντέλου αξιοκρατικής ανέλιξης · Σοβαρές προοπτικές ανάπτυξης καριέρας & εξέλιξης · Σύμβαση αορίστου χρόνου · Επιπλέον bonus βάση επίτευξης στόχων Εάν θές και πιστεύεις ότι μπορείς να ενταχθείς στην ομάδα μας στείλε τώρα το βιογραφικό σου στο :

MOMENTUM MARKETING LTD, 20.11.2024 16:22, Limassol, Limassol - Zakaki

Jobs » Customer service

Salary is negotiable

Junior marketing trainee

Η εξειδίκευση της εταιρείας μας στην παροχή υπηρεσιών marketing, επικοινωνίας και πωλήσεων αλλά και τα μετρήσιμα ποιοτικά αποτελέσματα που παρέχουμε στους πελάτες μας, έχουν πλέον εδραιώσει την φήμη μας στην αγορά.Προκύπτει λοιπόν η ανάγκη κάλυψης 2 θέσεων από νέα, δυναμικά και φιλόδοξα άτομα που διανύουν τα πρώτα βήματα της επαγγελματικής τους πορείας και είναι σε θέση να εκφράσουν ιδέες και να δουλέψουν αποτελεσματικά σε ομάδες.Ένα ιδανικό για εμάς προφίλ υποψηφίου είναι:· Απαραίτητη γνώση Ελληνικής γλώσσας· Θετική και δυναμική προσωπικότητα· Ευχέρεια στην επικοινωνία· Άμεσα διαθέσιμος/ηΟι αρμοδιότητες / καθήκοντα του υποψηφίου είναι:· Επικοινωνία και παροχή άριστης εξυπηρέτησης πελατών· Ανάπτυξη και προώθηση ενεργειών της εταιρείας· Διατήρηση της ικανοποίησης των πελατών σε υψηλά επίπεδα· Αύξηση πωλήσεων και επίτευξης στόχωνΗ εταιρεία παρέχει στον υποψήφιο:· Άμεση πρόσληψη στην εταιρεία κατόπιν επιτυχούς συνέντευξης· Υψηλές αμοιβές + Βonus επίτευξης στόχων· Επαγγελματικά ταξίδια· Διαρκής εκπαίδευση με πιστοποιήσεις

MOMENTUM MARKETING LTD, 20.11.2024 16:05, Limassol, Limassol - Zakaki

Jobs » Customer service

Salary is negotiable

Customer support representative - native portuguese speaker

Our client, a leading the iGaming entertainment company based in Limassol is currently seeking a Customer Support Representative to join their expanding team. As a Customer Support Representative, you will interact with customers and assist them with their inquiries. You will be representing the company thus you must possess a vibrant and responsible character as well as be able to work shifts.Responsibilities:• Effectively communicating with customers in their designated language.• A high emphasis on quality, with particular attention to detail and accuracy.• Providing an outstanding client experience and resolving issues on first contact.• Resolve product and service issues by clarifying customer complaints, determining the origin of issues, identifying and explaining the best course of action, and following up to assure resolution.• Responding to client inquiries via Webchat, Email and Phone in a timely and professional way.• Escalating requests where needed.• Thoroughly investigating player concerns.• Promoting a “Safer Gaming” philosophy.• Staying up to date on rules, processes and licensing needs.• Contributing to collective effort by achieving necessary results• Go above and beyond when engaging customers• Taking part in the Onboarding Programs.Requirements:• Native Portuguese• Proven customer service experience is welcomed but not mandatory since the company provides • comprehensive in-house training.• Strong communication/public relations along with active listening skills required. • Customer orientation and the ability to adapt and respond to diverse sorts of characters• Proficiency working on computers and touch typing are required.• Ability to perform under pressure • Accountability and conscientiousnessWhat's in it for YOU? • Excellent work environment • Attractive salary package • Monthly and Annual incentive Bonus • Monetary vouchers on birthdays and other special occasions • Fully equipped kitchen and in-house entertaining space • Options to enroll in company's medical insurance plan • Possibilities to enroll in Company's pension plan • Exciting company activities including monthly lunches, monthly corporate gatherings, an intercompany football team, competitions, daily snacks and many other activities. • Casual Dress Code • A chance to advance professionally inside one of the world's largest iGaming organizations.

Cosmo Recruitment Cyprus Ltd, 03.12.2024 17:33, Limassol, Limassol - Agios Nicolaos

Jobs » Customer service

Salary is negotiable

Customer support representative - english and german speakers

Our client, a leading the iGaming entertainment company based in Limassol is currently seeking a Customer Support Representative to join their expanding team. As a Customer Support Representative, you will interact with customers and assist them with their inquiries. You will be representing the company thus you must possess a vibrant and responsible character as well as be able to work shifts.Responsibilities:• Effectively communicating with customers in their designated language.• A high emphasis on quality, with particular attention to detail and accuracy.• Providing an outstanding client experience and resolving issues on first contact.• Resolve product and service issues by clarifying customer complaints, determining the origin of issues, identifying and explaining the best course of action, and following up to assure resolution.• Responding to client inquiries via Webchat, Email and Phone in a timely and professional way.• Escalating requests where needed.• Thoroughly investigating player concerns.• Promoting a “Safer Gaming” philosophy.• Staying up to date on rules, processes and licensing needs.• Contributing to collective effort by achieving necessary results• Go above and beyond when engaging customers• Taking part in the Onboarding Programs.Requirements:• English fluency• Proven customer service experience is welcomed but not mandatory since the company provides • comprehensive in-house training.• Strong communication/public relations along with active listening skills required. • Customer orientation and the ability to adapt and respond to diverse sorts of characters• Proficiency working on computers and touch typing are required.• Ability to perform under pressure • Accountability and conscientiousnessWhat's in it for YOU? • Excellent work environment • Attractive salary package • Monthly and Annual incentive Bonus • Monetary vouchers on birthdays and other special occasions • Fully equipped kitchen and in-house entertaining space • Options to enroll in company's medical insurance plan • Possibilities to enroll in Company's pension plan • Exciting company activities including monthly lunches, monthly corporate gatherings, an intercompany football team, competitions, daily snacks and many other activities. • Casual Dress Code • A chance to advance professionally inside one of the world's largest iGaming organizations.

Cosmo Recruitment Cyprus Ltd, 03.12.2024 17:35, Limassol, Limassol - Agios Nicolaos

Jobs » Customer service

Salary is negotiable

Customer service escape limassol

ESCAPE Limassol is the leading provider of live escape games entertainment. Live Escape games require players and their team to solve mysteries and clues within a time limit to escape from a themed room. ESCAPE Limassol is currently looking to recruit Customer service representative (game master).Responsibilities:Your job is to introduce the regulations and monitor the game, interact with game players and assist them to play and have a great experience. You will also be involved in outdoor events, provided for corporate clients. Details of the position:Operational hours: weekdays 16.00 – 21.00 and weekends 11.00 – 21.00Outgoing personality To provide excellent customer services - explain to customers what the game is aboutProvide game briefings, and ensure that they will have an amazing experienceAble to start work immediately Weekends involved. Part time employmentRequirements: Working permit.Responsible attitude.Able to work during the weekendsIf you love to interact with people, play or even create games, here’s your opportunity. Please email us your CV at info if you are interested.

ESCAPE Limassol Old Town, 05.12.2024 15:23, Limassol, Historical Center

Jobs » Customer service

Salary is negotiable