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Job Title: Secretary/Customer Service RepresentativeLocation: Larnaca Job Type: Full-Time 9am-5pmLanguages: Fluent knowledge of Greek and EnglishAbout UsCompany Description: We are a real estate company Position OverviewWe are looking for a friendly, organized, and customer-oriented Secretary/Customer Service Representative to join our team. This person will be the first point of contact for clients and will play a vital role in handling customer inquiries, managing front office tasks, and supporting our team with administrative duties.Responsibilities • Customer Support: Answer incoming calls, emails, and chat inquiries, addressing customer questions and concerns promptly and professionally. • Front Desk Management: Greet visitors, manage sign-ins, and assist with any in-person requests. • Appointment Scheduling: Schedule and manage appointments, meetings, and maintain the office calendar. • Data Entry & Documentation: List and update properties, update client records, maintain files, collect documents for accounting, and manage office documents. • Administrative Support: Assist with tasks such as filing, preparing documents, arranging appointments and managing supplies. • Problem Resolution: Handle basic customer complaints, provide solutions, or escalate to appropriate departments as needed.Qualifications • Experience: Previous experience in customer service or as a secretary is preferred. • Skills: Strong communication skills (both verbal and written), organizational skills, and a customer-oriented approach. • Technical: Proficiency with Microsoft Office Suite and experience with CRM software is a plus. • Personality: Friendly, patient, and able to handle multiple tasks in a fast-paced environment.Preferred Qualities • Positive attitude and a welcoming demeanor • Excellent attention to detail and time management • Ability to work independently and as part of a teamCompensation: Competitive salary based on experience and qualifications. Starting gross salary 1200 eur How to Apply: Please submit your resume and a cover letter