EN EL

We sent you an email at Click on the "confirm" link in this message otherwise we won't be able to notify you about new replies to your ads and messages in the chat

Confirmation email has been sent

Customer services / sales

Update TopAd

Limassol, Agios Athanasios

Posted: 02.11.2024 11:52 Ad ID: 5359247

None: Full-time
: Any

Translate to: Греческий Английский Русский Deutsch

Show original

Customer services inside an electronics and mobile phone store full time

Similar ads

Top Ad

Customer support representative - english and german speakers

Our client, a leading the iGaming entertainment company based in Limassol is currently seeking a Customer Support Representative to join their expanding team. As a Customer Support Representative, you will interact with customers and assist them with their inquiries. You will be representing the company thus you must possess a vibrant and responsible character as well as be able to work shifts.Responsibilities:• Effectively communicating with customers in their designated language.• A high emphasis on quality, with particular attention to detail and accuracy.• Providing an outstanding client experience and resolving issues on first contact.• Resolve product and service issues by clarifying customer complaints, determining the origin of issues, identifying and explaining the best course of action, and following up to assure resolution.• Responding to client inquiries via Webchat, Email and Phone in a timely and professional way.• Escalating requests where needed.• Thoroughly investigating player concerns.• Promoting a “Safer Gaming” philosophy.• Staying up to date on rules, processes and licensing needs.• Contributing to collective effort by achieving necessary results• Go above and beyond when engaging customers• Taking part in the Onboarding Programs.Requirements:• English fluency• Proven customer service experience is welcomed but not mandatory since the company provides • comprehensive in-house training.• Strong communication/public relations along with active listening skills required. • Customer orientation and the ability to adapt and respond to diverse sorts of characters• Proficiency working on computers and touch typing are required.• Ability to perform under pressure • Accountability and conscientiousnessWhat's in it for YOU? • Excellent work environment • Attractive salary package • Monthly and Annual incentive Bonus • Monetary vouchers on birthdays and other special occasions • Fully equipped kitchen and in-house entertaining space • Options to enroll in company's medical insurance plan • Possibilities to enroll in Company's pension plan • Exciting company activities including monthly lunches, monthly corporate gatherings, an intercompany football team, competitions, daily snacks and many other activities. • Casual Dress Code • A chance to advance professionally inside one of the world's largest iGaming organizations.

Cosmo Recruitment Cyprus Ltd, 05.11.2024 16:46, Limassol, Limassol — Agios Nicolaos

Jobs » Customer service

Salary is negotiable

Customer support representative - english and german speakers

Client support representative - german speaking

Our client is a global organisation rapidly expanding to meet the demands of their ever-growing clientele base. They have offices located in Australia, Singapore, UK, and Cyprus. They currently have an open position that offers not only career development opportunities but also the chance to be part of a fun, dynamic team that collaborates to support our clients.For the role of German speaking Customer Support Representative they are looking for a responsible and detail oriented professional with experience in the Finance and/or Investment industry to join their Client Support Team in Limassol.As a Client Support Representative, you will be the first point of contact for prospective and existing clients. On a daily basis you will reactively handle clients’ queries and proactively seek solutions to resolve their problems.Job ResponsibilitiesProvide high-quality and best-in-class service to our clients across telephone calls, emails, and other channels.Consistently take initiatives to resolve clients’ queries with full dedication and determination by identifying problems and solutions in a timely manner.Skilfully analyse and understand clients’ needs, identify business opportunities and ways to provide best experience;Proactively liaise with various departments to assist in resolving clients’ queries.Proactively learn about the financial markets, CFD industry, and trading platforms.Actively assist with proof reading and translation of contents as required.RequirementsStrong eagerness to learn about financial markets including forex, global share indices, commodities, cryptocurrencies.Fluency in German and English.Enthusiasm about customer service and problem-solving.Excellent communication skills both verbal and written.Strong sense of integrity.Willingness to commit to long-term career growth and professional development.Open-minded and cooperative personality.Critical thinking and problem-solving skills.Advanced MS Office skills.Prior experience of working in a Customer Services and Financial Institutions is preferred, but not essential.Working Hours:Willingness to do morning and afternoon shifts on a weekly basis.Flexible to work on weekends/Cyprus Public holidays on rotation.Working Hours 08:00-16:00 & 16:00 – 00:00.What you will get in return:Be part of a dynamic and multi-cultural teamCareer growth opportunities with global officesCompetitive salaryPerformance-based bonusPrivate medical insuranceEducation subsidy & full-paid Study LeaveFitness membership allowance

Golden Careers Recruitment, 14.10.2024 10:12, Limassol, Limassol — Agios Nicolaos

Jobs » Customer service

Salary is negotiable