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Εκπρόσωπος εξυπηρέτησης πελατών

Ενταχθείτε στην ομάδα μας ως Εκπρόσωπος Εξυπηρέτησης Πελατών! Περιγραφή Θέσης Αν σας ενθουσιάζει η παροχή εξαιρετικής εξυπηρέτησης και η δημιουργία θετικών εμπειριών για τους πελάτες, έχουμε την κατάλληλη θέση για εσάς. Αναζητούμε έναν αφοσιωμένο και οργανωτικό Εκπρόσωπο Εξυπηρέτησης Πελατών για να ενταχθεί στην ομάδα μας. Η θέση περιλαμβάνει την υποδοχή των πελατών, την απάντηση σε ερωτήσεις, την επίλυση παραπόνων και την εξασφάλιση της ικανοποίησης τους. Ο ιδανικός υποψήφιος διαθέτει εξαιρετικές επικοινωνιακές δεξιότητες, επικεντρώνεται στην εξυπηρέτηση του πελάτη και είναι ικανός να διαχειρίζεται αποτελεσματικά πολλαπλά καθήκοντα. Κύριες Ευθύνες Αλληλεπίδραση με Πελάτες: -Υποδέχεστε τους πελάτες με ευγένεια και επαγγελματισμό, δημιουργώντας μια θετική εμπειρία για αυτούς. -Αναγνωρίζετε τις ανάγκες τους και ανταποκρίνεστε άμεσα με θετική διάθεση και επαγγελματισμό. Διαχείριση Παραγγελιών: -Λαμβάνετε και επεξεργάζεστε τις παραγγελίες των πελατών, διασφαλίζοντας την ακρίβεια και την αποδοτικότητα, είτε δια ζώσης, είτε τηλεφωνικά ή διαδικτυακά. -Επαληθεύετε κάθε παραγγελία για την πληρότητα και την ακρίβεια της. Γνώση Προϊόντων: -Αναπτύσσετε πλήρη κατανόηση των προϊόντων και των υπηρεσιών που προσφέρουμε, περιλαμβανομένων των συστατικών και μεθόδων παρασκευής. -Απαντάτε στις ερωτήσεις των πελατών με σιγουριά και προσφέρετε εξατομικευμένες προτάσεις. Παρουσίαση Προϊόντων και Πωλήσεις: -Παρουσιάζετε τα προϊόντα με ελκυστικό τρόπο και σύμφωνα με τις πολιτικές της εταιρείας, με στόχο την αύξηση των πωλήσεων. -Πραγματοποιείτε ποιοτικούς ελέγχους καθημερινά, τηρώντας τις πρακτικές FIFO και διασφαλίζετε την ποιότητα των προϊόντων. Διαχείριση Πληρωμών και Εκπτώσεων: -Διαχειρίζεστε με ακρίβεια τις πληρωμές σε μετρητά, πιστωτικές κάρτες ή ψηφιακές πλατφόρμες, περιλαμβανομένης της καθημερινής ισορροπίας του ταμείου. -Εφαρμόζετε εκπτώσεις και προωθητικές ενέργειες σύμφωνα με τους κανονισμούς της εταιρείας. Καθαριότητα και Ασφάλεια: -Φροντίζετε για την καθαριότητα και την οργάνωση της περιοχής εξυπηρέτησης, τηρώντας τα πρότυπα υγιεινής και ασφάλειας. Διαχείριση Παραπόνων: -Αντιμετωπίζετε και επιλύετε τα παράπονα των πελατών με επαγγελματισμό και αμεσότητα, διασφαλίζοντας την ικανοποίησή τους. Υποστήριξη Λειτουργίας: -Ενημερώνετε τον Υπεύθυνο Καταστήματος για οποιεσδήποτε βλάβες ή λειτουργικές δυσλειτουργίες και εφαρμόζετε τις διαδικασίες διαχείρισης του καταστήματος. Συνεργασία στην Ομάδα: -Συνεργάζεστε αποτελεσματικά με τα μέλη της ομάδας για την έγκαιρη προετοιμασία και παράδοση παραγγελιών. -Υποστηρίζετε νέες αιτήσεις της διοίκησης σύμφωνα με τις αρμοδιότητές σας. Συλλογή Ανατροφοδότησης: -Ενθαρρύνετε και καταγράφετε σχόλια από τους πελάτες για να βοηθήσετε στη συνεχιζόμενη βελτίωση των υπηρεσιών και προϊόντων μας. Απαιτήσεις Θέσης και Προσόντα Εκπαίδευση και Εμπειρία: -Απολυτήριο λυκείου ή ισοδύναμο. -Προτιμάται προϋπηρεσία 2+ ετών σε τομείς εξυπηρέτησης πελατών ή φιλοξενίας. Γλωσσικές Δεξιότητες: -Άριστη γνώση της ελληνικής και της αγγλικής γλώσσας, γραπτά και προφορικά (η γνώση επιπλέον γλωσσών θεωρείται επιπλέον προσόν). Τεχνικές Δεξιότητες: -Βασικές γνώσεις τεχνολογίας και εξοικείωση με συστήματα διαχείρισης πελατειακών σχέσεων. -Βασικές μαθηματικές δεξιότητες για τη διαχείριση συναλλαγών και πληρωμών. -Βασικές Δεξιότητες και Ικανότητες: -Αναπτυγμένες επικοινωνιακές, οργανωτικές και διαπροσωπικές δεξιότητες. -Ικανότητα λήψης αποφάσεων και επίλυσης προβλημάτων. -Ευχέρεια στην εργασία τόσο αυτόνομα όσο και σε ομάδα. -Ικανότητα να παραμένετε συγκεντρωμένοι και να προτεραιοποιείτε καθήκοντα σε ένα δυναμικό περιβάλλον. Προσωπικά Χαρακτηριστικά: -Φιλικό και επαγγελματικό ύφος. -Υπομονή και ενσυναίσθηση στην εξυπηρέτηση πελατών. -Ικανότητα να παραμένετε ήρεμοι και αποτελεσματικοί σε καταστάσεις πίεσης. -Αφοσίωση στην ακεραιότητα, τη συνεργασία και τον επαγγελματισμό. Οφέλη για τους Υπαλλήλους μας: -Ανταγωνιστικός μισθός -Εκπτώσεις για τους υπαλλήλους -Δημιουργικό και συνεργατικό περιβάλλον εργασίας Είστε έτοιμοι να κάνετε το επόμενο βήμα; Στείλτε το βιογραφικό σας και τη συνοδευτική επιστολή σήμερα. Ανυπομονούμε να σας καλωσορίσουμε στην ομάδα μας!

Wilton Patisserie, 03.01.2025 18:30, Limassol, Agios Athanasios

Jobs » Customer service

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Customer support representative - english and german speakers

Our client, a leading the iGaming entertainment company based in Limassol is currently seeking a Customer Support Representative to join their expanding team. As a Customer Support Representative, you will interact with customers and assist them with their inquiries. You will be representing the company thus you must possess a vibrant and responsible character as well as be able to work shifts.Responsibilities:• Effectively communicating with customers in their designated language.• A high emphasis on quality, with particular attention to detail and accuracy.• Providing an outstanding client experience and resolving issues on first contact.• Resolve product and service issues by clarifying customer complaints, determining the origin of issues, identifying and explaining the best course of action, and following up to assure resolution.• Responding to client inquiries via Webchat, Email and Phone in a timely and professional way.• Escalating requests where needed.• Thoroughly investigating player concerns.• Promoting a “Safer Gaming” philosophy.• Staying up to date on rules, processes and licensing needs.• Contributing to collective effort by achieving necessary results• Go above and beyond when engaging customers• Taking part in the Onboarding Programs.Requirements:• English fluency• Proven customer service experience is welcomed but not mandatory since the company provides • comprehensive in-house training.• Strong communication/public relations along with active listening skills required. • Customer orientation and the ability to adapt and respond to diverse sorts of characters• Proficiency working on computers and touch typing are required.• Ability to perform under pressure • Accountability and conscientiousnessWhat's in it for YOU? • Excellent work environment • Attractive salary package • Monthly and Annual incentive Bonus • Monetary vouchers on birthdays and other special occasions • Fully equipped kitchen and in-house entertaining space • Options to enroll in company's medical insurance plan • Possibilities to enroll in Company's pension plan • Exciting company activities including monthly lunches, monthly corporate gatherings, an intercompany football team, competitions, daily snacks and many other activities. • Casual Dress Code • A chance to advance professionally inside one of the world's largest iGaming organizations.

Cosmo Recruitment Cyprus Ltd, 07.01.2025 14:33, Limassol, Limassol — Agios Nicolaos

Jobs » Customer service

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Customer service escape limassol

ESCAPE Limassol is the leading provider of live escape games entertainment. Live Escape games require players and their team to solve mysteries and clues within a time limit to escape from a themed room. ESCAPE Limassol is currently looking to recruit Customer service representative (game master).Responsibilities:Your job is to introduce the regulations and monitor the game, interact with game players and assist them to play and have a great experience. You will also be involved in outdoor events, provided for corporate clients. Details of the position:Operational hours: weekdays 16.00 – 21.00 and weekends 11.00 – 21.00Outgoing personality To provide excellent customer services - explain to customers what the game is aboutProvide game briefings, and ensure that they will have an amazing experienceAble to start work immediately Weekends involved. Part time employmentRequirements: Working permit.Responsible attitude.Able to work during the weekendsIf you love to interact with people, play or even create games, here’s your opportunity. Please email us your CV at info if you are interested.

ESCAPE Limassol Old Town, 24.12.2024 12:21, Limassol, Limassol — Historical Center

Jobs » Customer service

Договорная

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Grocery associate limassol

Calling all team-players - are you looking for a flexible role that could shape the future of retail? If so, then let’s talk! The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. Our first Wolt Market store in Cyprus was opened in 2022 and our 7th store was launched in June 2024. We are currently looking for part-time and full-time Retail Grocery Assistants (or Grocery Associates, as we call them) to join our awesome teams in Larnaca, Limassol, Nicosia and Paphos! 🤩 What you’ll be doing Taking in orders through our Merchant app Picking and packing groceries, and handing them to customers and courier partners Unloading food and supplies that we receive from vendors Managing our internal systems which include precise information about nutrients and allergens Maintaining order and cleanliness of the store Our humble expectations You are proactive and a fast learner with the ability to multitask You’ll work in flexible shifts in both morning and evening shifts across weekdays and weekends - our store is open 7 days a week. We require flexibility to work across all our working hours, including weekends and public holidays Experience from working in a grocery store is an advantage! You have a full professional proficiency in English. Fluency in Greek is a plus! You have the right to work in Cyprus What you'll get by joining us Attractive salary package starting from €1050 per month and thirteen salaries per year 21 days of paid leave per year Wolt credits cashback benefit Employee assistance program Excellent working environment Wolt-wide training programs and career development opportunities Fruits and drinks at the Wolt Market Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!

Elena, 10.01.2025 08:24, Limassol, Agios Athanasios

Jobs » Customer service

Договорная

Seeking remote workers

Application through contact page of website only at mindrelief365.com Mindrelief365 is seeking to hire positive, happy, bubbly, reliable and punctual individuals to work online from home using a good camera, laptop or computer. Essential language skills Greek and English. Must be smart and have a quiet area to work. Full training and ongoing training will be provided. Please if you have any questions or would like to apply, complete the contact form on the website at

Catherine, 10.01.2025 14:28, Limassol, Germasogeia

Jobs » Customer service

Договорная

Urdu,bengali, siri lanka & nepali speaker

Requirements:• Excellent knowledge of Urdu,Bengali,Hindi, Siri Lanka & Nepali• Expertise in specific language both in speech and writing;• Good knowledge of English;• Customer orientation and ability to adapt/respond to different types of characters;__________________________________________________We offer:• Steady salary and clear motivation system; •Free tea, coffee and sweets;• Full-time working day;• Young and motivated teams;• Professional growth and development opportunities;Please attach your CV!

Faizan Tahir, 05.01.2025 14:29, Limassol, Limassol — Mesa Geitonia

Jobs » Customer service

Договорная

Travel express - εξυπηρέτηση πελατών

Travel & Express CourierΖητούνται υπάλληλοι γραφείου για τα καταστήματα μας στην Λεμεσό .Πρέπει να γνωρίζει τα βασικά στη χρήση ηλεκτρονικού υπολογιστή, καθώς Ελληνικά και Αγγλικά.Προσφέρεται 13ος μισθός, 23 μέρες χρονιαίες άδειες πληρωμένες από την εταιρεία.Περισσότερες πληροφορίες

Travel Express HR, 03.01.2025 10:55, Limassol, Limassol — Omonia

Jobs » Customer service

Договорная

Sales assistant

We are retailers of erotic toys and sexual wellness products operating shops all over Cyprus.Job description:We are looking for motivated Sales Assistants to join our team in Limassol !Requirements and qualifications:To know how to use a computer (MS Office/Windows)Good knowledge of English languagePrevious experience at a similar job position and/or good knowledge of the Russian language will be considered as additional qualificationsCharacter integrity / politeness / responsibility / initiativeGood communication skillsWhat you get:Starting salary is €1.300 (net) per monthWorking hours: 40 hours per week on a scheduleWorking in a friendly environmentTrainingAll the benefits provided by the labour legislation including annual leaveOpportunities for growth within a well-established company.If you would like to become part of our team please sent a cv at the email address provided. All applications will be treated with confidentiality.

E.K. Enterprises Ltd, 27.12.2024 20:44, Limassol, Germasogeia Tourist Area

Jobs » Customer service

€1.300

Client support representative - italian or polish

Our client is an award-winning regulated global CFD and forex broker, founded in Melbourne, Australia with offices worldwide.Their Cyprus office, is just starting up, presenting a unique opportunity to be a founding member and work actively within the core of the business. With this, internal growth is not only welcomed but also encouraged, providing their employees with the opportunity to grow, develop and succeed in their current role and any future roles they might have with the company. This position offers not only career development opportunities but also the chance to be part of a fun, dynamic team that collaborates to support the company’s clients.This role is an individual contributor role based in the company’s Limassol office. As a Client Support Representative, you will be the first point of contact for prospective and existing clients. On a daily basis you will reactively handle clients’ queries and proactively seek solutions to resolve their problems.Job ResponsibilitiesProvide high-quality and best-in-class service to our clients across telephone calls, emails, and other channels.Consistently take initiatives to resolve clients’ queries with full dedication and determination by identifying problems and solutions in a timely manner.Skilfully analyse and understand clients’ needs, identify business opportunities and ways to provide best experience.Proactively liaise with various departments to assist in resolving clients’ queries.Proactively learn about the financial markets, CFD industry, and trading platforms.Actively assist with proof reading and translation of contents as required.RequirementsStrong eagerness to learn about financial markets including forex, global share indices, commodities, cryptocurrencies.Fluency in English and Polish or Italian.Enthusiasm about customer service and problem-solving.Excellent communication skills both verbal and written.Strong sense of integrity.Willingness to commit to long-term career growth and professional development.Open-minded and cooperative personality.Critical thinking and problem-solving skills.Advanced MS Office skills.Prior experience of working in a Customer Services and Financial Institutions is preferred, but not essential.Working Hours:Willingness to do morning and afternoon shifts on a weekly basis.Flexible to work on weekends/Cyprus Public holidays on rotation.Working Hours 08:00-16:00 & 15:00 – 23:00.What You Can Look Forward To:Be part of a dynamic and multi-cultural teamCareer growth opportunities with global officesCompetitive salaryPerformance-based bonusPrivate medical insuranceEducation subsidy & full-paid Study LeaveFitness membership allowanceBirthday Leave

Golden Careers Recruitment, 18.12.2024 15:17, Limassol, Limassol — Agios Nicolaos

Jobs » Customer service

Договорная

Πωλητρια/ταμιας περιπτερου

Ζητείται πωλήτρια-ταμιας περιπτέρου.

Joanna, 13.12.2024 13:26, Limassol, Limassol — Omonia

Jobs » Customer service

Договорная

Εργασία σε πρατήριο βενζίνης λεμεσό

Άτομο με όρεξη για δουλειά σε πρατήριο βενζίνης 06:00 -16:00 λεμεσος. Κυπριος και European Person .Για μόνιμη εργασία!!!

Demetris, 17.12.2024 10:30, Limassol, Kato Polemidia

Jobs » Customer service

Договорная

Event assistant 7-13eur per hour

***IMPORTANT NOTE***We will NOT reach out to you if you don't provide a brief description of yourself and you don't confirm that you satisfy ALL requirements below. Thank you.🤓We are looking for an individual to join our team.🧑‍🤝‍🧑 🚩Only Native Greek Speakers 🇬🇷🇨🇾Who we are:We are an experienced and passionate team of five offering event and entertainment services.We are looking for a new member to join our photo booth team.📷What you get:✔️ Pay based on experience.✔️ Free Food & Drink for any event.✔️ Our work is FUN! 🥳 You will never get bored!Requirements - What you bring to the table:✔️ You are a friendly and outgoing personality.✔️ No need to be a photographer, but you will have to learn how to handle the equipment (training approx 2-3 events).✔️ You have a flexible schedule, and you are available during weekends.✔️ You can drive the manual (our small van) 🚚.✔️ You speak fluently both 🇬🇷🇬🇧.Job details:✔️ Each event requires approx 6-8 hours of work. Most events are weddings and corporate parties, during weekends, Saturdays, and Sundays between 20:00-00:00.✔️ The job requires transport of photobooth equipment, setup, photobooth operation, and customer service. ✔️ Events are all across Cyprus.NEW SEASON STARTS ON MAYPlease share your CV and a few words about why you think you are suitable for this kind of job.We are looking forward to meeting you!

Jon, 23.12.2024 17:39, Limassol, Limassol - Agia Fyla

Jobs » Customer service

Договорная