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Frequently asked questions

ACCOUNT

How to create an account?

To be able to post on Bazaraki.com, you need to follow the next steps to create an account:

Visit Bazaraki.com
Click on “Sign in and sign up” at the top of the page
Enter the phone number that you would like to use for your account and click “Continue”. You are only allowed to use the phone numbers from Cyprus or Greece
You will receive an SMS with the verification code, which you need to type into the requested field

I have not received the confirmation code, what should I do?

Make sure that you have entered the correct phone number. Note that you can only use the mobile phone number when registering
Check your signal
Make sure your mobile phone can receive automated messages
You can request a new code within ten minutes

If you still haven’t received any message please, contact us at Info@bazaraki.com

I have a landline phone number, what should I do?

Add your landline phone number at the login page. Press «Continue». You can hear the code by voice message calling to +35726022685 from your landline phone number.

How to update my personal details?

You can update your personal details every time you post a new ad or by selecting the “Settings” tab which you can find under your name and mobile phone on the main page.

The details you can update are city, name, username and email address but you cannot change your phone number. Select “Settings” and click on the button “Change contacts” and change your personal details.

If you want to change your mobile phone number, please contact us at Info@bazaraki.com.

How do I delete my account?

Below you can find the steps you need to follow:

Sign in to your account
Click on your username at the top of the page
Click on "My Settings"
Click on "Delete Account"
Re-enter your phone number

Please note that once the account is deleted, it cannot be reactivated for the next 30 days. By deleting your account, all your activity history and information is deleted and cannot be retrieved.

If you would like to create another account before the 30 days have passed, you will need to use a different phone number.

How to create an ad?

Once you have created an account on Bazaraki.com, you will be able to post your ad by clicking on the "Post an ad" button and then fill in the form with the required information.

Then, click “Post an ad” to have your ad reviewed and eventually published.

Ads are classified to simple ads, Top ads and VIP ads. These are determined in the section “Help” on the Website.
Active Simple Ad: Means the Regular ad that a user can post in Bazaraki.com following the policies and rules and prices that the company sets as mentioned in section "Help" on the Website.
“Top Ads”: means the Ads that follow the VIP Ads on Bazaraki.com
“VIP Ads”: means the premium Ads on Bazaraki.com.

How do I choose a category?

You can choose your category by looking for similar ads that are already posted on our website.

For example:

If you want to sell or rent offices, flats, houses - choose the “Real estate” category
If you want to sell any means of transportation, spare parts or you are offering car service and repairs - choose “Cars, motorbikes, boats, parts” category
If you are looking to sell cell phones, accessories, or offering cell phone repairs and servicing - choose the “Phones, mobile phones, telecoms” category
All kinds of job offerings must be published in the “Jobs” category

What do I write in the description?

Your description should match your headline and your product or service.
You can publish only one product/service per ad
Compose your description of your product clearly and grammatically correctly. Be articulate and you will attract more buyers. You should write only in Greek or English
Describe all the details and advantages of your product or service. For example, if you are describing a property, point out all the prisms such as convenient location, state of the interior, and so on

Do I have to add a photo in my ad?

We strongly advise that you add photos to your ad as the statistics show that the ads with photos get more contacts.

Tips:

Make sure the photo matches the headline and description
If you have a property you should make clear, good quality pictures of the outdoor and indoor areas
If you have a property, motor, or any other product it is better to upload pictures of your own car and not internet pictures. Show your car inside and outside.
Take photos of your property, car, or any other product during the daytime
Make sure your photos are not blurred

Do not upload any inappropriate pictures as this will be declined. Be aware that any contact detail is not allowed on the photo.

Do I need to pay for my ads?

Please note that the use of Bazaraki.com is for the most part free of charge, except for some categories. If a fee is required for your post, you will be able to review and accept the Terms & Conditions at the final step before publishing your ad.

Types of Ads

VIP Ad
TOP Ad
Regular Ad

Definition of Ads

VIP Ads appear above the TOP Ads. VIP Ads are placed first in the category to which the product/service belongs. This means that potential buyers, using filters to narrow their search, will first see the VIP Ads when they enter the specific category of their interest. This means that you get more chances of more viewing vs TOP and Regular Ads when the potential buyer navigates.
TOP Ads appear below VIP Ads and above Regular Ads, in the category to which the product/service belongs. This means that potential buyers, using filters to narrow their search, will first see the VIP Ads and then the TOP Ads when they enter the specific category of their interest. This means that you get more chances of more viewing vs Regular Ads when the potential buyer navigates.
Regular Ads are the Ads that follow the Top Ads and you can use them as a basic Ad tool to advertise your product/property/service etc.

Note:
All types of Ads follow specific policies, rules, and prices set by the company.

Important Tips:

Do not forget that receiving more views depends on a variety of factors and the most important for a digital marketplace is how great/appealing your listing/content is for your potential buyers.
Both the quality of your service/product (great quality and variety of photos, videos, detailed description) and pricing are a MUST for receiving more views and potential buyers (leads).

How long does my ad stay on the website?

Your ad will appear on the website for 30 days. This does not include any Top Ads that set specific days or any premium listings.

How to edit my ads?

To edit your ad, go to "My Ads", and then select “Edit” on the ad that you would like to make a change.

Once you have made the changes, you can activate it as a "Regular ad" or a paid ‘’TOP ad" or a paid ‘’VIP ad"

What can I do if my ad is declined?

If your ad has been declined, we will provide you with a reason by email.

The reason will be presented in the “Rejected” tab on the “My ads” section of your account. You will have to update your ad and post it again.

If you have paid the money from the declined ad will return to your bazaraki.com wallet, therefore you have to proceed with the payment again. Just find the ad and click on the top ad icon.

What are the reasons my ad is declined?

Below you can find some reasons why we have declined your ad:

Wrong category. Choose the right category for your ad so that it can get maximum response. You can choose a category for your product/service by searching for similar products/services on Bazaraki.com
Not enough information in your description. Your description says too little about your product/service/job vacancy. Make sure you give a full description of your ad
Prohibited images. Most likely images contain your contact information (phone number or email address), it is strictly prohibited by the rules of our website
Duplicate ad. Kindly note that according to our Terms and Conditions all ads must be unique. Therefore, duplicate ads will be declined
Demand. Please note that, according to our Terms and Conditions, phrases such as «Looking for…» and «Want to buy….» are not allowed on our ads. This rule applies to all categories except for “Job vacancies”
You violated the “One ad - one product/service” rule. According to our policy, each ad should be either about one product or about a set of products sold as one bundle with a total price. Their separate prices could be disclosed in the description. If the products are not meant to be sold as a set, then you should create a separate ad for each of them
Prohibited products. There is a list of prohibited products and services that are not allowed on Bazaraki.com. It exists because of the current legislation limitations, required licenses, patents, or simply does not meet the policy of our website and, thereby, are forbidden on Bazaraki.com
Incorrect price. You have written an incorrect price for your product or service. For example, if you post a house for sale and you put the price of 1€ this ad will be declined as the price is not accurate. Furthermore, you have to make sure that the price you have set in the description is the same as the price you have set for the property
Incorrect user name. We can only accept your real name, your initials, or the name of your company if you are using a business account. Prohibited Words: "Seller", "Owner", “Master”, "Boss" and so on

Why can't I see my ad right after posting it?

To make sure ads are safe and appropriate for everyone, all ads go through an approval process.

Usually, it takes about 3 hours.

After an ad has been approved, it can be found through the search or in the appropriate category.

How can I delete/deactivate my ad?

You can delete your ad if you select ''My ads'' and then the ad you want to delete.

How do I contact the seller?

To contact the seller, you have to select the ads you are interested in and you can find all the communication methods on the right side of the advert. There are three communication methods: phone, chat or email.

Read all safety tips

How do I post a Real Estate ad?

To get the maximum responses for your property you have to make sure that you have made a great description.

Start with writing a title that describes the property best. For example, if you have a property for sale with a sea view you can write a ‘’3-bedroom'' house with sea view’’ instead of ‘’3-bed house’’.
Make sure you select the right type of house, number of bedrooms and bathrooms, and all the required fields. It would be better if you choose to add the location of the property so the buyers can have a better idea.
Make sure you add the best photos for your property. You should add good quality pictures of the outdoor and indoor areas. Take the photos during daylight and check they are not blurred. If the property is furnished make sure that the rooms are not messy when you take the photos. Avoid any toilet pictures or if you want to add some check that the bathroom is tidy.
Write a well-rounded description of the property. Explain all the points out all the prisms such as the floor, state of the interior, and so on. Compose your description grammatically correctly, avoid grammatical errors. Be articulate and you will attract more buyers. You should write only in Greek or English. Describe all the details and advantages of your property.

How do I post a Motors ad?

To make sure that you get maximum responses to your motor ad, please follow some of the instructions.

Try to enter correct information about the car/motor type, engine size, year, and condition. Buyers to be able to get all the information needed.
Add a few words to the description so the buyers can have a well-rounded knowledge of the car.
If you have a car, motor or any other vehicle it is better to upload pictures of your own car and not internet pictures. Show your car inside and outside.
Make sure you add pictures of your motor that have been taken during the daytime to be bright and the buyers to have a better view.

What do I write in a job vacancy?

To maximize the number of responses in the workplace, we recommend that you complete the description in full so that your ad can be understood.

Tips:

Provide your company name and describe your line of business. If your company is in the sales business - specify what kind of products you sell or your brand name.
Describe your requirements to the job seekers (skills, degree of qualification, experience)
Describe required duties, so that job seekers can make out what they are going to be doing.
Point out working conditions (schedule, payment plan, other important information)
Fill in the “Salary” field, as it is one of the major criteria for job seekers. Keep in mind that job vacancies with blank ‘’Salary’’ field get up to 50% fewer responses from job seekers.
Add additional information about your company, so that your job vacancy will stand out from other ads. For example, corporate training, work uniform, free transportation, a free meal, free mobile network plan, fuel compensation, and so on.

Last, all you need is to do is add images. You can add photos of the working space, working team, office building as well as your company logo.

PAYMENTS & SAFETY

PAYMENTS

How do I top up my wallet?

To top up your wallet:

Go to the “My ads” section
Click on the “Top-up the wallet” button you will see on the right corner highlighted in green
Choose the amount and the payment method and confirm the payment to complete.

What are the payment options?

Το top up your wallet or pay any other service on Bazaraki.com you can use: Desktop: Paypal, Credit/debit cards, JCC gateway or Viva Wallet Mobile: Paypal, Payabl, Credit/debit cards, Paysafe, Apple Pay and Google Pay

How to publish my ad in the TOP or VIP ads?

You create the ad and then select the Top or VIP ad service and the days you want it to remain active. To activate the service, proceed with the payment in any available way you wish.

How can I check my payment history?

Το check your payment history:

Go to the “My ads” section.
Choose the “My Payments” tab where you can see all connected paid services and receipts. All your payments are listed here along with date and time, type of the operation and its status.

Statuses:

“Completed” = the paid service is active and payment received
“Cancelled” =your payment is canceled.
“Pending” =the payment is pending for some reason

How much does it cost to place a TOP ad or VIP ad?

Top or VIP ad prices are varied and depend on the number of top or vip ads that are already active in the category you want to publish your ad. After creating your ad, you can see the price of the Top or VIP ad and the regular posting of your ad.

Please note that the charges of premium ads (VIP/TOP) might be varied from time to time and from user to user, based on multiple criteria including not only the nature, the geographical position of the ad that is displayed, the offer and demand but also several other factors based on which certain tests are conducted by implementation of fully automatic system (algorithm) which is in place for the provision of best services of the platform.

SAFETY

The seller is fraudulent. What should I do?

On Bazaraki.com we strive to prevent any fraudulent activity on our website and our team makes all the necessary action to exclude any malicious data or scammers.

However, we cannot guarantee the quality or authenticity of the products being posted on our website. As mentioned in our Terms and Conditions, each user is solely responsible for all information submitted to Bazaraki.com and any consequences that may result. If you suspect that the seller you have contacted is a scammer you can report or flag the ad.Reasons to flag an ad:

If the seller indicates that the product has already been sold but the ad is still active
If the posting is fake and/or seller is a fraud
If the ad contains incorrect information

To flag an ad, click the button with an exclamation mark at the end of the webpage (when using the mobile version of the site) or on the right side of the webpage (when using the desktop version). Describe your complaint in detail. Your complaint will be processed in 24 hours. Read more safety tips

How can I avoid scams?

Make sure that you are working with real Bazaraki.com. Check your browser address field for Bazaraki.com, if some other website asks you to write your phone number or authentication code to gain access to Bazaraki.com - do not do that, that is a scam
Be aware if you encounter extremely cheap offers. If you see that the price of some ad is lower than average on the market - that may be a counterfeit or low-quality product
Do not extend payment to anyone you have not met in person
Never give out financial info (bank account, phone numbers, card details, PayPal account, etc)
Insist on a public meeting place like a cafe, bank, or shopping center. Do not meet in a secluded place or invite strangers into your home.

BUSINESS ACCOUNT

What is a business account?

Bazaraki.com is the Νο1 marketplace in Cyprus that connects thousands of buyers and sellers around the country. We give sellers the platform, the solutions and support them to grow their businesses and thrive. If you have a business that you want to promote, then you might think of creating a business account within Bazaraki.com. Just contact us and we will guide you through the procedure.

What are the benefits of a business account?

Create bulk data in XML files
Ability to manage your ads through your account
Create an Online branch within Bazaraki.com by displaying your business details
We do not involve in your transactions with potential customers
We do not get any fees from your sales
Better prices in creating ads in premium listings
Bonus on your e-wallet depending on the amount
An account manager to help you and your business

Why work with us?

Increase your sales: Get instant leads via phone or chat
Increase your clients base
Awareness: Expansion of your activity in Cyprus

How will you work with us?

Create a business account where you can insert your business details
Post your ads manually or bulk via XML connection

How do I upgrade my account to a business account?

If you already have a private account and you want to upgrade it you can contact us via chat, email, or phone and we will guide you through the procedure. If you don’t have an account and you want to start a business account, contact us and we will arrange for you to be called by our account managers.

What is an XML file?

XML is a programming language with special rules. You can create an XML file with your products, and you can upload this to Bazaraki.com as a bulk. You can check more about Business Accounts here.

FEATURES

Search Feature

Search is an integral feature of the Bazaraki.com website as the search bar is positioned in all pages. Once you enter a search query, you are presented with a full page of results that you are able to filter by ‘’price’’, ‘’city’’ and conditions ''new'' and ''used''.

Right below the search bar, you can see how many search results have been returned. You can choose to see the results as a list, as a grid, or on a map if it is in Real Estate or Motors.

Another option is to filter the records by ‘business’ or ‘private’ and ‘newest’. On the next tab, you can sort the results from ‘relevant’ to ‘newest’, ‘cheaper’, ‘most expensive’.

Star sign-Favourite

On the website, you can find the option to save your favorite ads now and see them later. You can do that if you click on the ‘’star’’ sign next to the ad. You can then visit the ‘’star’’ sign on the top right corner next to your name and check all the selection you have made.

Filters tab

Use the filters on the center of the page, to find the property, car, or any other product you are looking for. You can select by city or price range. Every category has its specific filters.

For example, if you are looking to find a house in Limassol, fully furnished with 2 bedrooms but you have not found what you are looking for, you can select to subscribe to category updates. You will receive notifications and emails that will inform you of new entries.

Vouchers

If you get a voucher and you want to activate it follow the instructions:

Click on ‘My payments’
Select ‘Top Up the wallet’
Click on ‘Activate voucher’
Insert the code that has been sent to you.
The amount has been added to your wallet.

Extra Filters

You can see in the below example all the information added to the post. If somebody wants to see more ads with 2 bedrooms, they can click on the number 2 and they will be redirected to properties with the same criteria.

Facebook share

On the website, just under the communication details of the seller, you can find the option to share the ad on Facebook. This can help your friends to see the ad and find what they are looking for.

Floor plan on your Real Estate ads

Bazaraki.com gives you the opportunity to add in a special field, the architectural plan of your property. This will give a well-rounded picture of your property to potential buyers and familiarize them with it resulting in increased leads.

360 virtual tour video

A virtual tour is a 360o degree image. It includes a sequence of videos or images, so the potential customers can view an entire area without having to be physically present. Video tours allow users to see one point of view at any given time. With a virtual tour, users can see an entire panoramic scene or zoom in to get a closer look at a particular area.

Example

Youtube video #1

Youtube video #2

Online viewing

This service is offered to buyers from sellers. Many agents and private are now offering online viewings of a property before you go and view the property in person. This is a great way to help buyers to get a home feeling and they can weight if its worth visiting in person. Both seller and buyer can save time using this service as its help buyers check if the property click their boxes and sellers save time and trouble by arranging an in person viewing.

Live video viewing

This service is offered to buyers from sellers. The car dealers can walk around and inside the vehicle the buyer and save time by replacing a forecourt visit. Car dealer can arrange this on a time they are available, and they can answer any question the buyer may have. Buyers can have a better look at the vehicle and make up their mind before booking an in person visit.

IMEI Phone Check

Every mobile phone has a unique 15 digit number called IMEI number. Based on this number you can check information about the device before buying a mobile phone. IMEI number give you the opportunity to get access to a lot of interesting information such as blacklist status, purchase date, carrier info, locked or unlocked phones.

Energy Performance Certificate (EPC)

What is the Energy Performance Certificate (EPC) of a building and what is its purpose?

The Energy Efficiency Certificate (EPC) of a building is similar to the energy labels used to mark various household appliances and is used to mark the energy of buildings. According to the law, PEAs are prepared and issued only by the Specialized Experts.

Do you need an Energy Performance Certificate (EPC) in homes for rent or sale?

Yes. Existing buildings for sale or rent must have an EPC which is available from the owner to the prospective buyer or lessor. The EPC is required to be issued for new buildings and new building units, or for buildings and building units available for sale or rent.

What happens if the owner does not have the Energy Performance Certificate?

According to Laws 142 (I) of 2006 and 30 (I) of 2009, in any case that during the construction, sale or rental of a building the EPC is not available to the owner or from the owner to the prospective buyer or lessor, the Director of the Service Energy, as the competent authority, with a reasoned decision may impose an administrative fine on the one who violates the relevant provisions of the Law. In case of non-payment of the administrative fine, court measures are taken and the amount owed is collected as a civil debt

Which categories of buildings are exempted from the obligation to comply with the minimum requirements for energy efficiency and issuance of building EPC?

Buildings that have been declared as listed buildings or have been declared as ancient monuments, if compliance with the requirements of this Law would substantially alter their character, at the discretion of the Director of the Department of Urban Planning and Housing or the Director of the Department.
Parts or sets of industrial or craft buildings or warehouses for which no energy is used to regulate indoor climate conditions and which are used for purely industrial, craft or storage use. Ancillary spaces with a total usable area of less than 50 square meters for which energy is used to regulate the indoor climate conditions that are part of the buildings in question.
Rural uninhabitable buildings, which have low energy requirements or are used in an area covered by a special agreement on energy efficiency.
Individual buildings with a total usable area of less than 50 square meters.

In which Real Estate categories can I mention energy efficiency?

Posting a Real Estate ad on bazaraki .com you can mention your Energy label in the field “Energy Efficiency” in the categories:

Houses, apartments for sale
Houses, apartments to rent
Commercial property for sale
Commercial property to rent
Residential buildings

Information