Pool attendant
- Τύπος εργασίας: Πλήρης απασχόληση
- Εμπειρία: Από 1 έτος
- On-site/Remote: On-site
Job Role:
- Performs guest safety and enforcing regulations at hotel pools as well as providing guests' comfort.
- Ensuring cleanliness, setting -up and safety of all areas and facilities and attend to all guests needs within the hotel pool area as per the safety guidelines of the hotels management.
Duties & Responsibilities:
- Observes and patrols pool and enforces safety regulations
- Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services.
- Knowledgeable of pool and hotel facilities and services to answer guest inquiries
- Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure the guests satisfaction
- Ensure that a safe, hygienically fit working environment for employees and guests is maintained at all times and report any concerns or faults immediately
- Be fully conversant with Life Guard Procedures
- Knowledge of swimming pool equipment sufficient to be able to perform minor maintenance work on the equipment
- Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs
- Be polite and professional in any situation where the image of the hotel is represented
- Knowledge of the Company, the Hotel and its environment
- Be fully conversant with all Health and Safety rules and regulations as well as Fire and Emergency Procedures
- Ensure that all activities are carried out honestly, ethically and within the parameters of the Cyprus Law and hotel rules and regulations policies
Requirements:
- Minimum 1-2 years of proven experience in a similar position at a 5* Hotel
- Excellent knowledge of English. Knowledge of Greek or any other language will be considered as an advantage
- Pleasant, honest and friendly personality
- Ability to work in a fast pace environment and cope under pressure
- Computer Literate
- To be quality driven and critical of all aspects of the food and beverage operation in order to guarantee the highest level of creativity and productivity within the organization
- Excellent interpersonal skills in handling guest complaints
What we offer:
- Attractive remuneration package
- Provident Fund
- Staff discounts at Hotels & Boutiques
- Free meals on duty
- Employee Appreciation Program and Reward Scheme
- Great work-life balance
- Comprehensive new staff induction programmes
- Group-wide professional development opportunities across countries and properties
- Continuous training opportunities
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