Gaming crm account manager

Our client is an industry-leading provider of high-quality turnkey solutions gaming platforms that can be fully tailored to fit all their customers’ needs. They offer full turnkey solutions for casinos and sports for the online gaming industry, including Operations, CRM, Gambling licenses, Platform, Player Management, Payment Processing, and Customer Care services, to help maximize the success of their clients’ turnkey solutions brands.

They are looking for a motivated and dynamic Gaming CRM Account Manager to join their office in Limassol. The successful candidate should be curious, creative and details oriented.

Applicants should be curious, creative, and detail-oriented, with a passion for data and marketing. The ability to think critically and adapt to changing circumstances is essential. Full training will be provided to ensure you are equipped to excel in this role.

Job Responsibilities

Developing and executing monthly promotion plans and marketing campaigns that align with business objectives.

Analyzing and reporting on campaign performance, utilizing metrics to assess effectiveness and inform strategies for future campaigns.

Optimizing campaigns based on data insights to improve customer engagement and conversion rates.

Collaborating closely with content and design teams to create compelling and visually appealing campaigns across various communication channels, including email, SMS, web push notifications, and pop-ups.

Managing customer segmentation and targeting to ensure campaigns are personalized and relevant to different user groups.

Conducting A/B testing to determine the best strategies for messaging, timing, and design to enhance user experience and campaign success.

Maintaining up-to-date knowledge of industry trends, competitor activities, and customer preferences to innovate and improve CRM strategies.

Duties include: Creating monthly promotion plans and marketing campaigns, analysing and reporting on campaigns results, optimizing campaigns and working closely with the content and design teams to create the best campaigns for various communication channels (email, sms, web push, pop ups, etc.)

Requirements

High technical aptitude and data-driven approach

Basic knowledge of Excel

Proficient in English (both written and verbal)

Strong multitasking capabilities to manage multiple projects simultaneously

Basic knowledge of HTML, CSS, and SQL

Familiarity with online Bingo games and understanding of the gaming industry

Remuneration & Benefits:

Career development

21 days Paid Annual Leave

Medical Health Insurance

Complimentary lunch

Team Building Activities

Monetary voucher on Birthdays and additional occasions

Employee Discounts on a wide range of products and services (from Health & Wellness and Fitness to Beauty and Food & Beverages)

Referral Bonus

Paid Training

Unlimited daily snacks and beverages

Supportive and positive working environment