Operations support specialist

We are looking for a responsible employee to work in the tourism business as a back office manager.The main tasks include maintaining primary accounting and company documentation.• Higher or college degree education in accounting as an advantage• Knowledge of Russian and English at a level not lower than intermediate• Excellent knowledge of MS Office, especially Excel, and other document management programs• Organizational skills, high level of responsibility and attentiveness • Having a work permit in CyprusResponsibilities:• Control over the general structure of the company’s document flow• Perform general administrative tasks such as paperwork and data entry• Preparation of monthly financial reportsWhat we offer:• Official employment• Full time • Salary based on interview results • Young team, positive working atmosphere • Opportunity for career growth

Our client is a well established CySEC licensed investment firm with offices in Limassol looking for a Back office Officer. They’re looking for someone with 2-3 experience in a similar role in the financial markets industry, excellent English, attention to detail and good communication and organization skills.Job ResponsibilitiesTo review escalated items from business unit to determine whether client due diligence requirements have been satisfied.To monitor customer accounts against government lists, internal watch lists and high-risk jurisdiction list.To participate in AML Group training sessions and/or global conference calls.To make regular checks and prepare reports and all necessary documents.To act as the Company's contact to respond to routine types of inquiries and provide general advice regarding the subject.To implement compliance and monitoring procedures.To communicate with new and existing clients of the Company and perform the Know-Your Client procedures.To help the implementation of the periodic compliance/AML monitoring program by collecting, testing, analyzing and reporting data.To observe, monitor & report to the Board of Directors of the Company and/or the CEO on all matters concerning regulatory and internal compliance.To generally promote to the highest possible level the business of the Company and to keep the good reputation of the Company.To open new, amend and terminate client's accounts.To monitor the transactions performed through the Company, make comparisons with the instructions received and to sort out any discrepancies.To update the system/records of the client/own account (i.e. funds and/or securities to/from client's accountsAny other related tasks assigned by his/her manager.RequirementsBachelor's degree in a Business Administration or a related field.Prior experience in a back-office role within a forex brokerage firm or financial institution is highly desirable.Familiarity with regulatory requirements and compliance standards relevant to the financial industry.Handle client accounts, including account opening, verification, and maintenance. Ensure compliance with regulatory requirements and internal policies.Process financial transactions such as deposits, withdrawals, and transfers accurately and efficiently. Monitor transaction queues and resolve any issues promptly.Assist clients with inquiries related to account management, transactions, and general support. Provide prompt and professional responses via email, phone, or live chat.Maintain accurate records of transactions, client communications, and regulatory documents. Generate reports as required by management or regulatory authorities.Coordinate with the front-office, compliance, finance, and IT departments to address issues, implement process improvements, and ensure alignment across different functions.Utilize back-office systems and software effectively to streamline processes and enhance efficiency. Provide feedback on system enhancements or troubleshooting needs.Work collaboratively with colleagues to achieve team goals and maintain open communication channels to address issues and share insights effectively.Demonstrated proficiency in using CRM software to manage customer interactions, track client accounts, and analyze customer data.Ability to accurately input and maintain customer data in the CRM system, ensuring data integrity, completeness, and consistency.Experience in segmenting and categorizing customer data for targeted marketing campaigns, client communications, and reporting purposes.Understanding of data privacy regulations, compliance standards, and industry guidelines governing CRM usage and customer data management within the financial industry.BackOffice Officer reports to the Back Office Manager.

We are currently seeking a highly motivated and skilled individual to fill the role of the AFS position.Responsibilities:Providing maintenance of company premises (heating, lighting, electrical, etc.)Prompt resolution of administrative and economic issuesOrganization and supervision of repair workProvision of minor repairs as necessary (lamp replacement, furniture assembly and repair, etc.)Organization and conduct of construction and repair work; planning, preparation, and coordination of estimatesProcurement of materials, control of rational use of materialsInteraction with subcontractorsInteraction with related departments of the companyRequirements:Experience in a position related to repair work or as an AHO specialist for at least 1 yearExperience in providing maintenance of premises (heating, lighting, electrical, etc.)Knowledge of engineering communicationsExperience in conducting simple construction and installation work independentlyResponsibility, attentiveness, analytical thinking, performancePre-Intermediate level of English, Intermediate+ level of RussianPersonal vehicleWhat we offer:Competitive salary and benefits packageOpportunities for career growth and professional developmentThe chance to make a significant impact on the company's growthWe appreciate your interest in joining our team and look forward to reviewing your application.Apply via our website: https://puningroup.com/vacancies

We invite you to join our friendly team for the Administrator position. Our private cosmetology studio provides high-quality aesthetic cosmetology services using the most modern devices to improve our discerning client`s physical, aesthetic and emotional state.Responsibilities and Duties• Development of a business plan together with the financial department, obtaining licenses and permits with the legal department, interaction with the construction department, selection and purchase of equipment and cosmetics.Work with customers:• Meeting and consulting customers, managing specialists' schedules, ensuring a high level of service, processing reviews and complaints.Personnel Management:• Selection, training and adaptation of employees, discipline control, distribution of responsibilities, development of motivation and reward systems.Quality control and service standards:• Ensuring compliance with standards and protocols of procedures, organizing trainings and seminars to improve the quality of service, introducing new technologies and techniques.• Conducting customer surveys to obtain feedback, analyzing reviews and suggestions, developing measures to improve service, regular meetings with staff to discuss current issues.Interaction with suppliers and contractors:• Searching for and concluding contracts with suppliers, monitoring supplies and product quality, negotiating the best terms of cooperation.Financial management:• Cash management and interaction with the financial department, control of financial flows, cost optimization, reporting.Innovation and development: • Monitoring of new products and trends in the cosmetology industry. • Introduction of new technologies and techniques into the work of cosmetology. • Search for opportunities to expand the range of services.Marketing and promotion of services:• Development of a marketing strategy together with the advertising and PR department, control of social networks and advertising campaigns, analysis of the market and competitors, holding promotions and events to attract and retain customers.• Organization and planning of activitiesRequirements and Qualifications:• At least 3 years of experience in a similar position.• Fluency in English and Russian.• Excellent communication and organizational skills, developed analytical skills and the ability to work in a team.• Friendliness, customer focus and ability to maintain a high level of service.• Resistance to stress and the ability to make quick decisions in critical situations.• Experience in opening cosmetology clinics or beauty salons, ability to interact with regulatory authorities.The Company Offer:• Competitive salary and bonus system.• Friendly and professional team.• Opportunities for career growth to the Manager of Private Aesthetic Centre by Punin.If you meet all the requirements and the job is exciting and rewarding, we would love to receive your application. Join our team and start your path to success with us!Apply via our website: https://puningroup.com/vacancies