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Host/ess

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Nicosia, Nicosia - Agios Ioannis

Posted: 20.03.2025 15:01 Ad ID: 5711466

Job type: Full-time
Experience: From 1 year
On-site/Remote: On-site

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Job Role

-Host/Hostess presents a positive first impression of the establishment’s friendliness, excellent service and high standards.

-Greets Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into a log, show Guests to their table and bid Guests farewell as they leave.

-Performs light housekeeping duties such as cleaning/polishing glasses and menus.

-As a member of an energetic team, Host/Hostess may also need to answer phones and take reservations.

Duties & Responsibilities

-Upon starting the shift the host/ess reviews the reservations, follows up on double bookings in different outlets and checks all special occasions and amenity requests (flowers/cakes etc.).

-Informs the Restaurant Supervisor or Head Waiter about special occasions and amenity requests.

-Has an in-depth knowledge about the menus (food and beverage) and the weekly restaurant program and is well informed about hotel procedures.

-Escorts guests to tables, assists with chair seating. May offer an aperitif and/or water/drink and wishes the guest a pleasant evening.

-Informs respective waiter about the name and room number of the table and, if appropriate, about aperitif or drink order.

-Ensures full guest satisfaction upon the departure of the guests.

-Reports all accidents, health and safety hazards to the head waiter or Restaurant Supervisor immediately.

-Executes other duties as may be assigned by a supervisor from time to time due to operational needs.

Requirements

-Previous experience as a Host/Hostess at a hotel

-Excellent knowledge of English. Knowledge of Greek or any other language will be considered as an advantage

-Ability to work in a fast pace environment and cope under pressure

-Computer Literate

-Excellent interpersonal skills in handling guest complaints

Benefits

-Attractive remuneration package

-Provident Fund

-Staff discounts at hotels & boutiques

-Free meals on duty

-Continuous training opportunities

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