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Head waiter/ess

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Paphos, Paphos - Kato Paphos

Posted: 06.03.2025 11:05 Ad ID: 5624106

Job type: Full-time
Experience: From 3 years
On-site/Remote: On-site

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Job Role

-To ensure that standards of service in your designated outlet are met at all times as determined by the F&B standards and the policies and regulations

-To assist in the day to day operation of your outlet in order to exceed guest satisfaction and expectations

Duties

-Responsible for the supervision of waiters/waitresses in your designated outlet

-Monitor duty schedules for the respective team

-Handle guest complaints or concerns to ensure customer satisfaction

-Knowledge of all food and beverage items offered, including ingredients and methods of preparation

-Stay updated with the international F&B trends and make appropriate suggestions to the Food and Beverage Manager

-Perform any other relevant duties assigned by the Restaurant Manager

Requirements

-Minimum 2-3 years of proven experience in a similar position at a 5-star Hotel

-Degree in Hospitality Management or hospitality related qualification, will be considered as an advantage

-Excellent knowledge of English. Knowledge of Greek or any other language will be considered as an advantage

-Computer literacy

-Excellent interpersonal skills in handling staff relations and/or guest complaints

Benefits

-Competitive compensation package

-Provident fund

-Employee discounts at hotels & boutiques

-Free meals on duties

-Employee appreciation program and reward scheme

-Excellent work-life balance

-Professional development opportunities across countries and properties

-Ongoing training opportunities

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