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English customer support representative
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Our client is an industry backed, fast growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC. They already have more than 60 well-established partners in the casino vertical. They are currently looking for a motivated and dynamic English Customer Support Representative to join their team in Limassol.
Job Responsibilities
Dealing directly with clients’ queries over chat system, e-mail and phone
Answering client’s requests
Promoting products and services to clients
Optimize customers’ satisfaction
Interacting with other departments as necessary to meet client’s needs
Maintaining professionalism at all instances
Requirements
Able to work 24/7 shifts on rotation; (08.00 – 16.00, 16.00 – 00.00, 00.00 – 08.00)
Experience preferred but not mandatory
Excellent command of English language
Attention to details and quality of work
Computer literate and proficient user of excel
European citizenship
Remuneration & Benefits:
Career development
21 days Paid Annual Leave
Medical Health Insurance
Complimentary lunch
Team Building Activities
Monetary voucher on Birthdays and additional occasions
Employee Discounts on a wide range of products and services (from Health & Wellness and Fitness to Beauty and Food & Beverages)
Referral Bonus
Paid Training
Unlimited daily snacks and beverages
Supportive and positive working environment
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